Rant: Cisco Licensing Webinar – Surely a New Low for Customers

Check this out. An entire webinar devoted to licensing of just a single product from Cisco. Obviously, Cisco licensing of UCM is now so complicated and involved  that there “Subject Matter Experts”  dedicated to handling your queries about licensing upgrades. Not the product itself mind you, or the great new features, or planning your migration process.
JUST.THE.LICENSING.
Surely, when it gets to this, Cisco should realise that bureaucracy is getting out of control and that something is seriously broken inside the product management programs.
PS: This is a primary reason why I don’t work or recommend on Cisco IP Telephony – life is too short to waste weeks in meetings over licensing.